Processing Time

Since we are a manufacturer, not a distributor and it takes time to process your order after it is accepted. In order to facilitate your inquiry, we list the processing time of all the products we sell here:

Ready to ship products only take 24 working hours to process, which means when you order a ready to ship product, it will start shipping within 24 working hours.

For Princess dress, we would need your specific sizes so that it would fit on you most which means that the processing time is about 10-15 days. For Embroidery kind of dresses, it would take a little more especially before the Halloween.

Movie level cosplay costumes (all complex style costumes including spider-man costumes in non-tight styles) require 7-20 working days to process.

Cosplay Boots takes 4-10 working days to process.

All accessories (including: watch bands, backpacks, shoulder bags, backpacks, mouse pads, etc.) need 2-5 working days to process.

We are committed to bringing better services to our customers, but due to the epidemic, there will be some decline in logistics efficiency. We will hand over all orders to DHL / UPS and other world-class freight forwarders for transportation, but we also urge you to give us some tolerance.

Get in touch with us if needed

Address: DangTu N Road,GeLanYunTian Garden Bldg 11 floor 2, YaoHai District, Hefei City, Anhui Province, China ( Please note it is not return & refund address.)


Phone number: +86 17718122353 (For reasons of time zone difference, please try to contact by SMS.)